When thinking about the future of newspapers online, publishers need to stop worrying, says Washington Post Ombudsman Deborah Howell.
“Most regular local readers of The Post read it on newsprint. And when
they want something in the paper and it’s not there, they usually don’t
like me telling them to find it on washingtonpost.com.
Dear readers, this problem can be handled only by using the same
words I recently used to journalists complaining about nasty online
comments on their work: Get over it. Please…”