Aggregation and the user experience: Joshua Benton



Joshua Benton wrote a piece for the Nieman Journalism Lab last week that is an interesting addition to the conversation surrounding Jim Romenesko’s departure from Poynter and the ethics of aggregation at large. He talks about how the user’s experience needs to be a factor into the discussion as well.

As part of a wider analogy about tech specs vs. user experience, Benton writes:

But the point is that this sort of behavior can’t be simply declared good/ethical if there are quotation marks or bad/unethical if there aren’t. The totality of the user experience brings in issues of design, of code, of fair use, of promotion — it’s a lot more complicated than merely whether a box gets checked on a feature checklist.

Make sure you check out the whole article here